So I'm currently needing 2 things.
1. Change of address from my old house to the new house.
2. Change from broadband plan to NBN online plan.
I organised a change of address a few weeks ago that appeared to be cancelled, so I've tried to do everything today. The online deal can only be accessed if you are a new customer, as there is no option for exisiting customers. The deal I'm after is the 1000gb 100Mbit for $95 plan, and I cant be assisted by anyone on the phone as the deal is online only.
Please help! I'm 5 calls down and I cant seem to find a solution.