So, I get the new NBN router from telstra and an email telling me that once I plug the unit in I will be eventually changed over to the NBN. Cool. Easy.
Also told that my bill won't change, plan won't change. Cool. Easy.
Now, what speed will I be on? No mention of that. I already get an average of 14 mbps. Will I get lumped with the 12/1 speed and still pay the same? How much download is included?
Could this information have been included in any of the correspondance that I have been sent?
Tried ringing Telstra but, for a communications company, they are frustratingly good at making contact impossible.