We had NBN NTD box installed months ago. Telstra Letter asking us move to NBN received months ago. NBNCo's letter saying act before disconnection received last week.
But when we do service check on Telstra's webpage, online chatting or call centre, they all came with an identical result which is Great! You can connect via ADSL. Obviously they all use one faulty system.
Address check passed with all other RSPs. Optus, TPG, EXETEL etc etc. Just not Telstra.
NBN location ID: LOC000079219245
Exact address Shop 4. Floor 1, Building 1, 188 Algester Road, Calamvale, 4115, Q
Someone smarter than the level 1 staffs have a look pls.