Telstra Gateway Modem for NBN Fibre to the node
I have the Telstra Gateway modem which turned up friday. Have phoned and was told activation date is 10/05/2017 can install the new modem now and if ido will it work on ADSL2 or do ineed to wait until...
View Articlehome phone not working on new telstra gateway
Hi, i signed up for the best bundle evcer $99, my area has to have the nbn fixed wireless, nbn came, telstra gateway came, internet working ok, but i believe that my phone should work when plugged into...
View ArticleNBN service stability = modem issue?
Hi All, After much angst, I've been "connected" to the NBN through Telstra for a few months. I was sent a Telstra F@st 5355 as a part of the setup and when it works, it's fine. Right now, I lose my...
View ArticleNbn capable
Hi, I have a Thomson gateway TG782T and we have been told Nbn will be available in our area soon.Is our modem capable to support nbn?Thanks
View ArticleWill old phones still work after NBN is installed
Hi All,wonder if anyone has a answer to the following.Currently, I have 2 telephone jacks in the house and older phones plugged directly into these jacks on the wall.After the Nbn is installed next to...
View ArticleSlim Touch 12950 compatibility with NBN
Is the Telstra Slim Touch 12950 Dect 6.0 Cordless Phone with Answering Machne compatible with NBN please?
View ArticleFrequent disconnects all day every day
Hi, I'm posting here because I don't know where else to turn and I'm at my wits end. I moved to the NBN about 3 weeks ago and from the very beginning the modem resets itself and I lose Internet every...
View ArticleNBN Connection
Telstra advised me that our NBN was going to be connected on the 27th March. That morning I changed the modem over as per their instructions. In the afternoon everything appeared to be working. We left...
View ArticleNBN connectivity issue
Hi, I am trying to help a friend resolve connections issues. Here is some background facts: 1. Current modem F@st55352. Connection FTTB, modem connected via DSL port3. Land line connected to phone port...
View Articlenew telstra fixed wireless customer modem is showing a white online light. No...
We have recently signed up for nbn fixed wireless from telstra. before them we were with aussie broadband. Had no issues with them. Telstra modem has been connected for several days whilst we were...
View ArticleBridge mode is not working on Telstra Gateway Max 2 (TG800)
Hi team, I migrated from Bigpond Cable Broadband to Telstra NBN yesterday. During the last four yeears, the Netgear Wireless Cable Modem/Router which was provided by Telstra has been set up as a...
View ArticleOrder Reference Number Starts with NA
Hello, yesterday I placed an online order to recontract my nbn bundle and the Order Reference Number starts with NA then 8 numbers. I tried to track my order online but it shows the NA reference is...
View ArticleNew NBN modem and TBox set up?
Ever since installing our new NBN modem a few weeks ago we have had to reset our T-Box EVERY day as every 24 hours or so we lose our Program Guide and our Recording Preferences (in the process). I...
View ArticleDOT phone gateway configuration
Hi I need to set up the voice system on a reliable router, I have the DOT Voice Gateway ID and Password, how do I set this up generically? Thanks
View Articlenbn switch on failure
i ordered my nbn weeks ago then my appointment came and went and was not switched on, i just got off the phone with telstra and was told Technician didnt turn up so the eaRLEST APPOINTMENT IS EXACTLY A...
View ArticleTelstra wants us to only use their modem for our home phone.
So, our family is having a problem... We bought a D-Link AC3200 Wifi Modem Router from JBHIFI in december, with the understanding that it is NBN ready. We were told by telstra that NBN would be coming...
View ArticleSignificant packet loss when straming using NBN but not telstra 4G Phone network
Hi, I am subscribed to a streaming service and I am having significant issues watching high definition quality without interruption on my laptop (connected via lan to telstra gateway max nbn modem). I...
View ArticleNBN - Internet Working, but no Home Phone
Dear Crowdsupport Community, I am a bit tired of trying to solve my problem on 1800 TFIBRE, so I thought I'd try this instead. Here is my situation: NBN via HFC installed a week ago. Internet fine,...
View ArticleCordless phone with Telstra NBN kit cannot set time and date
I cannot set time and date on the Cordless phone with Telstra NBN kit
View ArticlePort translation fix for V7610
hi I need a fix for the port translation (port forward with differing external to internal ports). There are rumors of a firmware v2.2.16? fixed the issue but we have a unit running v2.2.1.22 that...
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