NBN order still pending
Hi Team, I have had an NBN order in place for about 2 months now. We were "switched" over to FTTN, and had our old ADSL disconnected in March.However, our new NBN service was never activated. I have...
View ArticleT Voice Compatible Devices
Is the current list of compatible devices on the site still correct? It does not mention the Samsung Galaxy S7 as a compatible device. If it is current, is there any timeline to make the S7...
View ArticleTelstra FTTP Modem Question
Hello Do we have to use the Telstra provided modems or can I use a router that supports PPOE?
View ArticleHandsets compliant to the NBN
I have just signed up and received Telstra's Gateway Max, however when I signed up I was advised I would need a new handset and this would be included at $3 per month. I received the Gateway Max and...
View ArticleSlow NBN Speeds
Getting frustrated with Tech support constantly telling me its a "congestion" issue.... Im on 100Mbit NBN FTTN conection and im only getting 22Mbits down and 9 Mbits Up standard speed!!The connection...
View ArticleNBN- Internet Connection
I signed up for NBN and it is now here....how long does it take for the tech to come in and get it set up. I'm a shift worker and so have odd hours
View ArticleHow can I monitor drop outs? NBN.
Hello everyone,Can anyone tell me how I can monitor my drop outs through the Technicolour Gateway modem? (yes the 799model : / ) I have had the NBN for 5 months andit has been nothing but trouble...
View ArticleTelstra Gateway Max - Devices can't see 5Ghz network
Hi,I have just recently set up my Telstra Gateway Max on the NBN. All is working fine but I cannot find the 5GHz network in my wifi connection on my laptop. My laptop searches for networks whenever you...
View ArticleBlocking "Youtube" from my router. Kids going mad
Hey GuysMy kids are driving me insane and I want to take control. How can I block YOUTUBE from my router? I have a Technicolor TG797n v3 router? Thanks
View ArticlePhone connection with FTTN
Is the phone connection supplied with the NBN $99 bundle a normal phone comnnection or is it VOIP.
View ArticleXbox One won't connect to New Gateway Max
Hello, I have just been connected to the NBN and have a Telstra Gateway Max.I haven't customised any settings on the router other than renaming my Wireless network.I have a wired connection for my...
View ArticleNo internet after trying to set up D-link DSL-28900AL on either router.
I've recently bought a D-Link AC1750 DSL-28900AL, i tried setting it up to use but couldn't get any internet connection. when i tried connecting to a device it also said something about no DNS. so i...
View ArticleBroadband data top up
Top up is not going through nor email confirmation after 3 hours despite 30 min maximum indicated is there system outage? Worked ok in the past
View Articlefixed wireless
I have a fixed wireless NBN connection.every time we have a power outage, or even if the nbn box is turned off for some reason it takes forever to re-connect. times vary from several hours to several...
View ArticleNBN Fixed Wireless Speed Issues
I am having issues with the Speed of my NBN Fixed Wireless service ... Below is the latest speed test which you can see is atrociously slow … Some days it reaches decent speeds but very rarely over...
View ArticleNBN dropping out constantly
conceted to the NBN yesterday since then its dropped out at least 50 times and the best speed is 12kp, paying for 50kpmy previous adsl line speed was that , im really dissapointed has anyone else had...
View ArticleMajor slowdown in postcode 2753
Can't even complete a speed test. Have rebooted modem, still no better. Incomplete speed test showing 16kbps. What's happening? I need to be working and I can't.
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