UDP port 3724
Hi support. Are Telstra shaping or throttling traffic on port 3724 on NBN connections?Having recently shifted from ADSL2 to the NBN I am experiencing severe issues with applications that utilise this...
View ArticlePoor NBN download speeds
I live in the Kellyville Ridge area, I am experiencing very slow download speeds. I was informed yesterday by technical support that infrastructure improvement works were being conducted scheduled to...
View ArticleNBN down yet again
I am so unimpressed with the NBN in the Charmhaven area. For the second time in 2 weeks our NBN has gone down and with it our home phone. Last time it was out for 3 days and now according to service...
View ArticleNBN and my Messagebank password
Before NBN our messagebank with Telstra worked fine.Now , with the NBN when we try to retreive messages we are told our password is incorrect. The call then terminates abruptly which adds to the...
View ArticleNeed codes for 3 month netflix offer
I have spoken to 9 different Telstra so called specialists and none have been able to help me yet. The last person has told me to come on here. I recently signed up for nbn and within that package was...
View Articledisconnecting
Using nbn wifi at, often disconnecting once an hour or more for 5-10mins, any reason why we keep disconnecting, gets frustrating at times. love to find a fix for this
View ArticleTelstra Gateway Pro V7610
Hey Guys Does anyone know how to put the telstra gateway pro V7610 into bridge mode? I have a client that has NBN and needed the Analog lines for Fax and so Telstra DOT is obviously the only option....
View ArticleInternet access
Hi guys,i have a TG797nV3 and after a power outage the Eco light is red, Ethernet and wireless flashing green, WAN solid green b, Internet red and Eco solid red. All NBN lights green. I have reset...
View ArticleNBN installation inside home
Is the existing Telstra Bigpond cable used to connect the NBN Connection Box to the NBN Utility Box? If not, is the Bigpond cable removed by the NBN installer or left in place? Ditto the phone line.
View ArticleNBN Killed my Webcam?
Skype stopped recognising my laptop webcam as soon as the NBN installation was complete. Has anybody else had this problem? Is there a causal connection or might it be mere coincidence?
View ArticleCommunications Software
Is there software similar to Netgear Genie available for Telstra Technicolor?
View ArticleNBN Gateway 2 Modem
I'm having an issue conecting to NBN via my Gateway 2 Modem. WiFi is also not working.New modem replaced yesterday and it worked for a total of 5 minutes before it stopped working.All lights are on the...
View ArticleSelf install complete - how long until I am connected?
I have completed the self-install of the new modem I have received. How long will it be until I am connected to the NBN and at what point can I choose the plan/speed that I want?
View ArticleTerrible experience for NBN installaion
Hi there,It's been already more than two months since I first applied for the NBN service from Telstra. Telstra has scheduled five appointments already during this period but only one technician has...
View ArticleSetting up new tg799vac modem
I have just been sent a new modem and telephone from telstra in which i didn't order. I assume its to connect to the nbn that should be available now in my area. Can i just unplug my old modem...
View ArticleGreenfield FTTN Connection - Who does what?
Hi All, I'm in Kellyville, Greenfield, missed out on FTTP as it transitioned into FTTN area in Jul 2016. I'm about to move into my new home built by Wisdom. Wisdom tells me that they're not...
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