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No wifi after connecting new modem for nbn

I self installed the modem Telstra supplied for me to get nbn. I have all green lights on my modem, the 2 wifi speeds are both flashing green sometimes which makes me think it's working but both my...

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NBN Ocean Reef is horrendous slow during 7pm to 11pm (November 2016)

Have switched from Bigpond cable 35Mbit to NBN 25Mbit download.   Use to get full speed all day every day. Now on NBN it is less than 5Mbit download from 7pm to 11pm.  In fact Upload speed is NOW...

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Re: additional for outlet for NBN connection

Hi Mack, the box that comes with the NBN should have a phone socket as part of the setup. If you want to keep using sockets that are currently in your home/premises, there are wiring changes that need...

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additional for outlet for NBN connection

I have just signed up for the NBN & where I want to position the NDT there is no phone point. What charges am I looking at to have a new outlet installed.

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Re: Recontracting fee query

Hi there, when u r moving, once a NBN Move case manager is appointed, he or she should inform u about Move Fee. Sometimes, other fees, depending on the situation. As far as Early Recon Fee is...

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Recontracting fee query

We have moved into a new home which only can have NBN. Our old plan was the entertainer max bundle so we have to transfer to a L NBN bundle. When I checked the status of my order one of the steps said...

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Telstra box connected to TV antenna

Hi, In my roof the tv antenna cable runs to a four way splitter. One of the cables coming out of the four way splitter runs down to the grey telstra box at the front of my house. I'm curious what is...

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Re: Voip & NBN.

the phone service will deliver over fibre for all in future, I don't know that Telstra would be in any hurry to offer a VoIP service anytime soon though, to an end user a phone service delivered over...

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Re: Voip & NBN.

Hi All ,  Great info from KrayzeeKev on this thread, Just confirming Telstra has had no information on when or if we will be offering voip on the NBN as yet. As usuall stay posted for further updates...

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Re: Voip & NBN.

reticent wrote:VoIP does not handle emergency calls.as a blanket statement that is incorrect, with many VSP's the numbers they are assigned are non geographic however that is not always the case and...

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Re: Voip & NBN.

VoIP does not handle emergency calls.

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Re: Voip & NBN.

Mudrat wrote:Telstra already has to deploy VOIP to new homes in housing estates and pleaces where the NBN is already built, eg Tasmania, Armidale.The reply's from Jokiin and the Telstra employee are...

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Re: Voip & NBN.

Telstra already has to deploy VOIP to new homes in housing estates and pleaces where the NBN is already built, eg Tasmania, Armidale.The reply's from Jokiin and the Telstra employee are just white wash.

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Re: Voip & NBN.

Mudrat wrote:@Jokiin, I am amazed at your reply, I have been using VOIP for over 3 years @ my home. I have just had it confirmed by a Telstra exmloyee that VOIP has been available to Busdiness for a...

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Re: Voip & NBN.

@Jokiin, I am amazed at your reply, I have been using VOIP for over 3 years @ my home. I have just had it confirmed by a Telstra exmloyee that VOIP has been available to Busdiness for a few years but...

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Re: Voip & NBN.

Hi Mudrat, Further to jokiin's reply I can confirm we have no immediate plans to provide VoiP over our networks . Regrettably we don't get access to Telstras release schedule, however with the current...

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Voip & NBN.

Hi I was not sure where to place this question.Since about 2008, new housing estates have been using fibre optic cable for telecommunications.My question is, if they are running fibre optic not copper,...

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NBN not working via modem

Someone please help. I am at my wits end. So I just signed up to an NBN bundle and received my white modem about 3 weeks ago. It was all self install for the NBN and apparently all I had to do was plug...

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NBN intermittently slow

Hi - I have recently had NBN connected and although response time was excellent for a couple of weeks, it has recently started slowing considerably. i.e for a few minutes it will be great, then it will...

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Strange Routing

Is there another issue with the Sydney - Singapore subsea cable?I notice the routing for Telstra from Canberra again going via Melbourne - Adelaide - Perth and out why is it not going straight out to...

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