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Lets see if I understand why my new NBN has suddenly gone slow...

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I connected the NBN on March 3rd.

Speed was 23dn / 5up.

For a few days , this speed continued while my order went through the system.

This morning, my modem was restarted remotely at 8:17am.

Now I am suffering speeds around 3-5mbps but uploads are still 5mbps

 

Might it have taken a few days for the NBN to apply the CVC limits for my area?

 

Might I have been enjoying full bandwidth until the CVC limit kicked in this morning?

 

My modem is connecting at 28 / 6 , so my service is being throttled somewhere.

 

I called Telstra and all they could do was send out a new modem (doubtful fix). (They confirmed that my modem was connected at 28/6)

 

I was getting 16mbps on ADSL2+

 

Who can I call about this ??


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