No call history on the TH89 Telstra handset
I have received the Telstra Technicolor TH89 wireless handset and it has been paired with the new modem required for NBN but everytime I look at call history on the phone it is not retaining any...
View Articlenbn wont work
I unpluged my Fixed Wireless Nbn box to change a power Board and it now wont fire up.its Power buttons green, but its status is orange and flashing. no other lights come on. what will fix this? thanks...
View ArticleNBN
Knowing that I would receive NBN on Mondat the 6th i did a speed test to check on Sunday the 5th ,my rate , Ping 24, download 14.31, upload 0.88. With NBN it is Ping 25, download 14.65, upload 0.98....
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Think Twice Before you Sign up to NBN
A word of warning if you are thinking of signing up to NBN as you might be better off staying on ADSL1. This is the speed I am currently experiencing each night (being the time when I need to use my...
View ArticleNBN business order places but haven't heard anything in a month!!
So I ordered an nbn business dot bundle, on the 11th of February, there was a problem with ordering it through the website so someone rang me and I reordered the bundle through the phone sales team, to...
View ArticleWhich version of the Sagemcom F@st 5355 modem which is for what
Its a long story that I wont bore you with now but we are switching from ADSL2+ to the NBN (FTTN) and have ended up with three different versions of the Sagemcom F@st 5355 modem and one Telstra TV...
View ArticleCannot access telstra.com.au via NBN
Since cutting over to the NBN (FTTN) I was unable to access the telstra.com.au site. The browser would just sit blank. Other sites worked fine.Clearing the browser and DNS Cache and stopping the...
View ArticleTrouble connecting D-Link DSL-4320L modem router to NBN
Hi, I have recently moved into a house with NBN (FTTP) and would like to replace the Telstra Gateway with my own modem router - D-Link DSL-4320L I have had a lot of trouble doing this. I have spoken to...
View ArticleHFC NBN Dropouts
I had the HFC NBN installed 27/2/2017, after having a pretty much rock solid Cable broadband. From the start I have had dropouts, multiple per day (>10) and as often as every 10 minutes. I logged a...
View ArticleSlow NBN Speeds
We just had NBN set up today , i did a speed test shortly after and it was 23mbs , that was around 11:30 am , then when i did a speed test later this afternoon and the speed was 3 Mbs , my speed...
View Articlegateway name change and password change
We got NBN hooked up today , we want to change the name of the gateway and the wifi password but when we use the telstra web page to change this and use the user name and password provided it justr...
View ArticleNo change to nbn
We ordered nbn and received our switch over dates. We are now 2 weeks past and we are still not on nbn we are on our bad slow plan. What the gel is going on
View ArticleNBN Connection Process
I had the NBN installation carried out yesterday and it went smoothly. I had already received the Self-Install kit prior to the installation work. When should I carry out the self-install process? Do I...
View ArticleNBN slow download Streaming fine
I have recently made the move to the NBN and I am signed up to the 100mbps speed. I am experiencing great web streaming speed (4k youtube) without much of an issue, but when I am trying to download...
View ArticleOrders and Backorders FAQ
Hi there, I have placed a NBN order online on Monday the 6th and got a referemce number.However, until now (Thrusday, the 9th), I still have not got any order statsu update from Telstra. How long do i...
View ArticleAll Lights on - No Internet NBN Fail by Telstra
After waiting for over 3 months, finally got my NBN equipment installed on Tuesday. However the technician couldnt get it working and said he had done everything from his end. All the lights are on the...
View ArticleNBN not working only moved over today
I transfered from ADSL to FTTN NBN today...It was working fine now its not..I cant even log into the gateway as its not loading or taking ages to loadI did orginally log into the gateway to change the...
View ArticleLets see if I understand why my new NBN has suddenly gone slow...
I connected the NBN on March 3rd.Speed was 23dn / 5up.For a few days , this speed continued while my order went through the system.This morning, my modem was restarted remotely at 8:17am.Now I am...
View ArticleProcess of switching NBN HFC to Telstra
I've recently signed up to switch from Optus NBN HFC to Telstra NBN HFC and it looks like the Telstra hardware has been delivered today... However checking the order status the 'installation' isn't...
View ArticleADSL & Landline not working
We are awaiting NBN activation, have received our Gateway. When I left home this morning our landline phone was working & so was our Bigpond Broadband. I returned home this afternoon to discover...
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