'If you have just switched over to the NBN and you are trying to access your messagebank service for the first time you may find that the PIN has been reset to the default PIN which is why yours is not working. If you aren't sure what the default PIN is (for security reasons I won't post it in public here on CrowdSupport) send me a private message and I will let you .'
The above is a quote from one of your helpful people.
This is my problem.
I now have stutter on my phone since moving to NBN
My old pin does not work on the 101 message service.
Can you provide me with a new pin please..... how do I arrange this
PS I thought 101 may not be available when moving to NBN.... but is apparently is.....is that correct? Thanks