NBN Appointments
Hi, I have appointment for three times to open the NBN, but nobody come and no appointment until now from 10 March. So how should I do? Thank you.
View ArticleWiFi keeps dropping out and won't restart
We've been on NBN for one week. The wifi was working but now keeps dropping out. We have restarted the router but still not connecting. Was on hold to the tech support line for 45 minutes last night...
View ArticleSatellite NBN
We have had no NBN satellite coverage for 2+ days. This follows 3-4 weeks off air earlier in the year. Whats the problem this time around Alstonville Northern NSW?
View ArticleNBN application
Recently jumped ship from Iinet to Telstra due to the Basslink issue from Tas - Vic... I am wanting to know why it is necessary to have someone come to my property to "install" anything when I have...
View ArticleNBN availability..
Hi I have been informed that on the 30th March 2016, my slow outdated ADSL service will be temporally turned off for maintenance to be carried out. Oh joy I;m so glad that my slow outdated ADSL...
View ArticleToo much data consumed
Can anybody assist in explaining why my NBN data usage has somehow skyrocketed; 50GB usage one day, and 25GB the following day?!I have 100GB limit per month, and don't ever come close to half of that...
View ArticleNBN order stuck in cancellation
Hi there, About 4 months ago I moved over to the NBN. My service was working and things were going fine. Then, Telstra inexplicably cancelled my order because I missed a letter sent to me and a phone...
View ArticleNBN (FTTB) username and password for BYO Modems
Hi All Got moved over Telstra NBN (FTTB) this morning all good awesome experience and speeds! My question is where can I get my username and password for the connection? I want to use a BYO modem and...
View ArticleNBN fixed wireless not working after blackout
We have had a power outage and now my nbn fixed wireless connection isn't working. Power green light is on, status light is flashing but no other lights are on.
View ArticleNBN
We have NBN and also kept our line line. Can we turn NBN off when away for a period of time.
View Articletelstra NBN/ADSL Router/modem
Hi, I purchased a Telstra Gateway Max TG799 ($216), for my NBN at home. What has rocked up is a Telstra Gateway Max in a green box with ADSL written all over it. I then saw on google/ebay that people...
View ArticleTransferring Ultimate cable to NBN
Hi, I'm just wondering if anyone can shed any light on this. Due to the NBN rollout, I will need to change to NBN very soon. Currently I am on cable ultimate with Telstra and a little perplexed to why...
View ArticleNBN Captive Portal Syndrome
Greetings fellow Captives After several weeks of suffering without internet, hours and hours on the phone, several non-solution suggestions attempted, mulitple reboots and modem factory resets over the...
View ArticleThe horror that is Telstra combined with nbn
Finally got nbn wireless fixed installed. Needless to say that of course it doesn't work. Tried ringing support. Transferred 4 times and finally hung up on. Somehow despite ringing the support number...
View ArticlePorting UNI-V + Data service to Telstra is EXPENSIVE
I was thinking of switching my NBN service (100/40 with UNI-V connected landline and battery backup in the NBN box) from another provider to Telstra on the $99 offer.To keep the UNI-V port landline...
View ArticleNon fails to even get instaled
Last Thursday I waited all afternoon for the non to be installed and late in afternoon they mounted the box and told me to hook up modem in 20 min and all will be good, well 7 days many phone calls and...
View ArticleMessagebank pin number
'If you have just switched over to the NBN and you are trying to access your messagebank service for the first time you may find that the PIN has been reset to the default PIN which is why yours is not...
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