T Gateway
I have received a T-Gateway for my eventual NBN installation while my friends in the same building have recived a Telstra Max. What is the difference? Am I disadvantaged in terms of features?...
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NBN Congestion, more CVC needed please
Hi Telstra, can you please purchase more CVC for the NSW Hamilton POI I live in Belmont NSW, got connected on the 8/12/15connection speed during non-peak hours is 95mbit speed testsduring peak it was...
View ArticleLap top widows xp
I cannot get my widow XP .laptop to work on t hub.the computer knows it is there it comes back with limited or no connection. The computer works with the prepaid dongle. It seems to be a problem with...
View ArticleCameron Park Outages again from 14/9 - NBN saying its restored but this is...
Cameron Park still out - Just am amazed at the so-called NBN - we are still disconnected but are constantly reminded to use servicestatus.telstra.com and it shows tickets being closed every 2 days...
View Articleclosing account with previous ISP
I am now connected to Telstra as my ISP and to NBN through new modem. I have contacted my previous ISP (Club Telco) to cancel service & close my account - but have not received a reply. What do I...
View ArticleNBN coverage
Hi all,I have gust bought a house that is one street from the full NBN coverage on the map. Can I get NAN through the wireless option if I am that close? Or do I have to wait for fiber?? It is easy to...
View ArticleMoving Home Cable to NBN 5months left on Contract
Hi there, hope this is the suitable area to post. Simply put I am moving home from Cable to a property with NBN. I have 5 months remaining on my contact 50gb with phone line. With credit inclusions,...
View Articlebigpond speed issue
Greetings, I am currently experiencing some issues regarding my BigPond Email. First would be for the past few days my phone isn't allowing me to send out videos whenever I attach them and send it...
View ArticleUpgrade my account
Sorry, I recived email from Telstra Time this morning for upgrade my account by tomorrow 20, if not I will lost all my information. Please I try, but I don't now how can I upgrade my account and what...
View ArticleWiFi NBN
I have an NBN Connection using a Telstra WiFi Modem. Recently our speed was 'doulbled' by Telstra on a trial basis for Free and without us asking? This trial was terminated approx two weeks ago and it...
View ArticleGateway installation
setting up gateway max for NBN Self install. Do you need to change generic user From this below, to the Userame supplied? User SettingsCurrent UseradminWhen Default User is on, there is no login...
View ArticleInternet Speed Painfully Slow
About half way through last year we got an email from Telstra saying we've been upgraded to the next wireless NBN plan up.This meant we got 500GB per month and downloads speeds of up to 50Mb/s. Since...
View ArticleUnlawful to have a new ADSL connection in a supposed NBN available area
Can I please have a clarification on whether I can have a new ADSL connection in an area deemed NBN ready BUT IS NOT? I was supposed to have NBN connected to a house I bought - ie no existing internet...
View ArticleChanging to someone else
Change over to us they said, we can give you much better value for money, bring your Foxtel, home phone and internet all together! Sounded too good but I agree. Within 12 hours I lost most of my Foxtel...
View ArticleNBN Connection Dropping Out
Hey Guys, We have a customer its actually a licensed telstra store and there nbn internet cuts out periodcally during the day.Here is what the last few minutes of the log after it cutout.Current Time:...
View ArticleNo Internet with NBN
Power light is solid green. Optical light is solid green. No other lights on. Plugged the Ethernet cable into the red port on the T-Gateway. Tested all UNI-D ports with multiple cables, this didn't...
View ArticleT-Gateway to NBN Modem Connection problem
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View ArticleNBN outage in Belmont NSW
We were 'connected' to NBN fibre to node on Wed 19/1 but after incatlling modem correctly we have had no Internet connection or service. I've had 2 x 2 hour phone calls with Telstra who advised that...
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