Provisioning NBN connection
My area is RFS on 1st October and I will be using Telstra. I would prefer to not have the battery backup installed as we only use mobiles. Dto oes Telstra have the option not to have the battery...
View ArticleBroadband Issues since line work done for NBN
Our area has recently had NBN cabling ran out, and all the line work has been done to house... Ever sinc the line work has been done we have had very slow ADSL2 connections, to the point the internet...
View ArticleHow to be ready for the NBN so I can get connected as soon as it's ready
Is there a webform or some department I can call to be ready for NBN so I can get connected as soon as it's ready to go?
View ArticleDNS Issue on NBN impacting iTunes & App Stores
There seems to be an issue with the DNS settings on the latest modem update. The iOS and Mac App Stores are incredibly slow to download ~30kb. All devices have the issue. Noticed this happening from...
View ArticleNBN high ping
I just got NBN today and the speed is really good.. Unfortunately, my ping has increased. Adelaide server: im getting http://www.speedtest.net/result/4711449189.pngWith Darwin server im getting :...
View ArticleFixed Wireless Signal Strength Test - failed
All was going well to get connected until . . . failed the Fixed Wireless Signal Test by -2Db. Trees in the way. Were given the option of pruning trees and then reschedule an installation. But within...
View ArticleTelstra Internet Disconnecting at Random times (NBN)
At random times my internet (not my router) disconnects. It used to do it every few days, now it does it every hour which gets really annoying. Does anyone know the solution to my porblem?
View ArticleConnecting Home Phone
Hi, I bought a home phone today & plugged it in & it says that the line is in use.. We have NBN, how can I fix it so I can make calls? Would it be that Telstra hasn't activated our number yet?...
View Articlewill email change when you sign up with nbn
Morning,just a quick question if you are aldreay with te;stra bigpond will your email address change if you sign up with telstra nbn?Thanks
View ArticleWhat do you do when telstra lies to you?
On Friday last (2/10/15) a Telstra staff member told me that a Dispute Notice had been raised with the NBN regarding Fixed Wireless connection at my place. (see my earlier post re FW Signal Strength if...
View Articleslow nbn
Just moved and now have a brand new nbn connection but it is noticeably slower than my old adsl particularly on my laptop where I do most of my work from - did a couple of tests and said download as...
View ArticleT-gateway box WIFI disabled, the light of ECO is blue not green
This has been moved to Modems & Hardware. Click the link above to view the post.
View ArticlePhone service using NBN
Hi, I'm am existing Telstra Bundle customer living in an area about to get FTTN. How do Telstra run the home phone service over FTTN? Is it as simple as VOIP over the Telstra Gateway Max (and I simply...
View ArticleDifficulty connecting home phone to NBN
Have just had wireless NBN connected, have had no problem connecting Wi-Fi devices, but have tried to connect the home phone with no success. Have followed the instructions and waited nearly 2 hours,...
View ArticleModem setup Telstr Gateway Max
The security card offers two network names. First is 4G and second is 5G. It is a new landline connection and technician has left. My mobile phone wifi can see both networks . I understand the service...
View ArticleNBN Internet connection dropped out
Hi I am in north Brisbane and my internet connection has dropped out. Have turned modem on and off and reconnected all cords. And advice on how to get connection and get rid of red light in modem
View ArticleSuspending NBN contract
We have a contract for NBN satellite and have sold our house. We wish to suspend the service for 6 months whilst we build again. Telstra personnel are telling us we must pay a fee of $256. Then in 6...
View ArticleNBN Fixed Wireless speeds.
I've just had the NBN fixed wireless installed and was wondering what an acceptable speed test result is? I get between 7 to 10 down and 3 to 5 up from speedtest.net. The NBN NTD has three lights for...
View ArticleNBN outages Tasmania
Is anyone having trouble connecting to the Internet via NBN? My system says all is working correct but none of my devices including my iMac, iPad or iPhone will connect. All show they are connected to...
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