NBN Connection
Hi, Installed Telsta Gateway Max last weekend. (Fibre to Node) Working well although speed appears to be the same as my ADSL connection. . When I login into Myaccount this has not been updated to my...
View ArticleNBN voice and T-Gateway
Good Morning, I am currently churning my NBN home phone and internet to Telstra. I have received the T-Gateway and noticed it has a voice port on it. I do not intend to use the T-Gateway as I have my...
View ArticleNBN phone and internet outage Coffs Harbour
This has been merged with an existing thread. Click the link above to view the post.
View ArticleEthernet cables.
I recently received my NBN connection kit,so I had a look at Youtube videos on how to connect it.I noticed that the kits contained ethernet cables,which I didn't receive in my kit.Do I need these cables?
View ArticleCall Guardian "Line Cord Error" ????
just reset my gateway and finally have internet access after 36 hours without and no assistance from telstra but now our call guardian handsets are giving an error of Line Cord error.Any ideas how to...
View ArticleNBN Down AGAIN in 2753
No phone, no internet yet again. Went down around 4.30pm. What the hell is going on Telstra?
View ArticleNBN for 2257
NBN has been down for 60 hours. Telstra Service status page claims problems have been fixed. How come?
View ArticleNBN Speed or lack thereof
Hi NBN 100mbs u gotta be jokin try 3mbs been like this for days now. Dial up speeds. What is wrong. Would changing service providers help?
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The NBN debarcle to simplify
We need a more simplfies approach to the NBN debarcle. It is not as complicated as it appears. It is a simple matter of Telstra support not realising that most mew homes are more internet active the...
View ArticleDEVG2020 NBN router
I received the new DEVG2020 router and Panasonic phone in February ready for the NBN that was starting in our area in early May. I am now informed that this equiptment will not work as copper wire is...
View ArticleStatic IP address activation
Hi, Can someone please tell me how I can activate a static IP address on my nbn account.... I cannot get in touch with a Telstra representative as there has been a major outage in my area (was on hold...
View ArticleHere's a thought for the next time the NBN goes belly-up
This was a prolonged outage. I would suggest that if the NBN/ADSL network goes down again to the extent it did, Telstra should offer the following: In the event of an extended national or regional...
View ArticleNo Voice Light on T-Gateway Router and home phone not working
https://www.youtube.com/watch?v=fehjphMEq84 according to this video from telstra. we dont have voice light turned on. and our home phoneis not working. what should we do in this case? our nbn was was...
View ArticleI am not receiving calls to my fixed line nbn phone.
I can make calls but not receive calls since conversion to nbn on 19/5/16.Also problem with message bank.Very unhappy with telstra and the process (or lack there of) trying to register my fault.So many...
View ArticleNBN Wireless Outage
Belli Park 4562 NBN Wireless internet still down 20/5/16. When are you going to fix this? I rely on this service for my business. Would be nice to receive an email confirming status and ETA for repair....
View ArticleNBN Outage
The listing for NBN outages does not separate individual locations. Entering "Southside" or "Gympie" for example, retrieves all locations within the whole postcode. Even this listing does not include...
View ArticleI have not been able to send / receive emails since 17/05/16. We lost email before we lost the internet. The internet was back yesterday, but still no emails. Telstra have remotely connected to my...
View ArticleNew NBN conncetion voice failure
I have a new NBN connection Friday may 20th.Data and internet is working fine.However we have no voice and cannot contact telstra to fix problem as you people won't answer yth contact number...
View ArticleCaller ID display fault
Since connecting to the NBN in May 2015, I have the following annoying fault.When a "Private number" is received the date and time on each handset is changed to 01 Jan 12:00am.If I reset the handsets...
View Articlenbn wireless
Hi can you tell me when my NBN connection will be fixed Postcode 5540, but live out of town, so have wireless connection.at the moment i have a seriuosly ill family member in hospitalso I would...
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