NBN -
Just changed to NBN - no connection for 3 days. Cant get onto Telstra. Just get placed on hold for endless amount of time. Service interruptions say that its fixed. But its not! How do I get...
View ArticleNetgearDEVG2020
After getting a new modem and Panasonic Dotcore phone in Feb. as advised by Telstra to be ready for the NBN in April I am now informed that as Telstra now are using copper to the house from the pit my...
View ArticleNo home phone in Garbutt Qld
I have no home phone in Garbutt Qld according to Telstra they have resolved the issues with the NBN faults and all is working again. I have turned the modem off and restarted it but still no dial tone....
View Articlenbn broadband down for two days
My nbn broadband has been down for two days telephone support with telstra is crap . I would like to know when it will be back up and running
View ArticleResponse to Customer Support for NBN Fault
I was promised a call back at 10:00am Sunday morning which didnt happen. I was on the phone trying to contact Customer Support yesterday for an hour and a half with no success. I am on the phone again...
View ArticleDay 4 without internet
Do you plan on letting customers know what's going on. Can't get through on phone, chat 24/7 is unavailable, Facebook and Twitter messages remain un answered. I would like to know when the service that...
View ArticleNo Wifi Access on Phone since NBN Outage
Hi Wondering if anyone can help - since the NBN outage over the weekend we have not been able to access our wifi via out iphones. We have resent out modem and also our phones, the wifi accounts appear...
View ArticleNo internet for 4 days
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View ArticleUnable to connect my home phone to NBN connection
NBN back on but no home phone connection. Rang home phone from mobile and was connected to someone 80 km away on a diffrent number. What's going on? Paul
View ArticleInternet still down
In Caloundra, Internet not working since last Thursday. Service status this morning says all service fixed, Not correct. How do you find out correct information? I can't ring and speak to an...
View ArticleHow can I send an SMS from my PC (with Telstra DOT)
How can I send an SMS to a mobile phone from my PC?I am running Win 10 with DOT (Digital Office Technology) on the NBN
View ArticleNo NBN at our home for 4 days!
We have had no NBN at our home since last Thursday. Yes, we have restarted modem and devices. Yes, we have tried all your troubleshooting ideas. None work!!! When will this problem be fixed? And what...
View ArticleAnother NBN outage in SA?
Yet another outage on my NBN service. How about posting an update to let people key what's going on? Nothing's showing on the service status panel.Not happy about paying big bucks for an unreliable...
View ArticleNBN problem
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View Articlehi we ordered a speed boost on satuday and it still isnt in our account?
how long does it take to go into our account? right now ours is on FAST NBN but we have switched over to 100MB speed download speed and it still l isnt on??
View ArticleInternet Connection
Hi everyone. My house is using Telstra Broadband . One night it appeared the website mygateway and because my curious about reset the wifi connection, I have disabled the wifi available at that time....
View ArticleNBN internet faulty
Hi im using NBN n its not working for 3days i rang to customers service team, there is no point that im hold the phone for few hours.My modem turns all green lights and i can connected to wifi on my...
View ArticleNBN internet Connection
HiMy Internet connection(and attached phone) in area 2530 has been down since last Thursday. I have dialed the service number from my mobile and havn't been able to get through. The web site tells me...
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