NBN priority assistance
The address in question has FTTN.The address currently only has a telephone service. What options are there for priority assistance on this service? ie a telephone that works in the case of a power...
View ArticleDual Telstra Gateway Max modems + Asus AC87U Router FTTN setup
I currently use a Telstra ADSL service connected to it via an ADSL modem in bridge mode connected to an ASUS AC87U Wifi Router that is providing my main Wifi and wired access to the Internet. I have...
View ArticleTelstra NBN service or lack of.
I made the decision to switch to telstra for my nbn and foxtel as a bundle. It seemed better than two seperate accounts from foxtel and iinet nbn. I signed up on 31/08/16 and was told someone from...
View ArticleNBN
I have a 25Mbps NBN connection with a ISP provider which is not Telstra. At 5.00am I am able to get the full NBN spped of 25 Mbps, but during the day in particular between 3.00pm and midnight I only...
View ArticleNBN Fixed Wireless Speed
Have been on NBN for a month now. It started off well for the first week reaching between 15 to 23 Mbps download on a 25Mbps plan. Now we can only get 2.5Mbps download speeds. I have been told its...
View ArticleCongestion on my node causing unacceptable drop outs
Up until about 3 months ago I was very happy with my broadband - speeds, reliability, all good. Then Telstra added a whole suburb to my node (which is something they said would never happen when I...
View ArticleNBN set
Can someone tell me if I have to self install my kit first before the technician does something away from my house. If this is the case my self install kit does not work. I have had at least 20...
View ArticleNBN FTTB Congestion at Rhodes
I recently connected to Telstra NBN FTTB service and I was really happy for first 2 weeks as I'm able to get 94/38mbps for most the time. After 2 weeks on NBN, my places start getting congestion issues...
View ArticleCannot access messages on home phone after NBN changeover
I understand no message bank after NBN changeover but how do I remove a message or messages that are in home phone. Alert light is continually flashing.
View ArticleNBN slows down
With my old ADSL 2 I had down load speeds of between 14 and 17 mbs. Now, with the wonderful NBN I am getting speeds of 4mbs in the evening to 21mbs occasionally during the day - total CRAP. What can be...
View ArticleComplaints - how do I get a response Telstra will not reply
I lodged a complaint with Telstra SR 1-909746595076 and have had one call after I called on no less than 6 occasions. How do I get a response as to what is happening in fixing my problem. I have been...
View ArticleHow to set up cables on NBN when box is in garage and modem upstairs
So I have received my Telstra Gateway Max in the mail.We have a what I believe is a fibre to building and fibre to node equipment setup.our NBN box is in the garage and underneath the box is 2...
View ArticleNBN congestion in Roxburgh Park
Please take a serious note of the congestion in Roxburgh Park and increase the CVC for these nodes. We have suffered through more than a decade of crappy speeds and finally there is an opportunity for...
View ArticleTG-799vac Useless on the NBN FTTN
Why did we do it?Take the NBN and our ****FREE****TG-799Vac guarenteed to increase speed and leap tall buildings at a single blah blah blah.Well we connected up the new modem designating that we...
View ArticleCannot use ABR website.
Hi All,I have had NBN for 18 months and have never had a problem until now. I have been trying to access abr.gov.au and apparently my ISP has a problem with sending into a "redirect loop". I am with...
View ArticleNbn account not started yet
I recently connected to the nbn fttp from a telstra adsl account. All went well and i was connected within a day. A couple weeks later telstra called and said my account had to be deleted and a new...
View ArticleTelstra NBN Connection Kit.....still waiting
I received an email from the Head of NBN Telstra (name withheld) dated 26 August stating that "your free Telstra NBN Connection Kit is on the way and should arrive at your home soon.Your Kit will...
View Articlenbn fttn
hi, anyone know if Telstra can do a line test before signing you up to NBN. I signed up and they said i can get 100/40 on fttn, but when i called up again i got a different story
View Articlefttn nbn in-line filter/spliter
A while back a Telstra tech came to my house and put a in-line filter/splitter in the wall.I plug my modem directly to this socket to get internet and don't use my phone i have another phone socket,...
View ArticleNBN gateway modem: technician
Hi,Tomorrow I have the technician appointment to check/change wires to switch my household over to NBN FTTN. I am wondering, do I need to have the Telstra Gateway Modem plugged in and running for this...
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