Gateway ethernet connection
Hi,We just had nbn install fixed wireless. Gateway supplied by telstra. We have wi-fi all over house and outside to some extent.😊. The only problem is with ethernet connection to Dell desktop pc...
View ArticleFitzgibbon Chase - Switched from Smart Velocity to NBN Issues
I recently switched from Telstra Smart Velocity to Telstra NBN as the Smart Velocity will cease on Nov 2016. Boy, was that the biggest mistake I have ever made. My house is smart wired, with patch...
View ArticleNBN speed slowed with 3 weeks to go due to Telstra's mistake
Hi Throughout the past week I have been attempting to download and back up all my iTunes purchases and other files. These are all HD so they are of a fair file size. During this whole time...
View Articleslow nbn connection
the internet speed is low since this morning. when i called up support, they (automated message) told me to reset the modem which i did and still not working. i am on call with support and is waiting...
View ArticleNbn issues in 4362 qld
I was wanting to know how i can tell the difference between a modem issue or if our nbn is still down..
View ArticleOn NBN - ADSL speeds
I'm on the NBN. Everything has been fine though I've noticed some speed drops lately. Now tonight I have adsl speeds (barely above 13 Mbps) when I should be getting closer to 80 Mbps. Not to mention...
View ArticleSwitching from ADSL/S to NBN
I've just learned that NBN is available at my address. Does Telstra do the whole job of connecting to the network, or am I supposed to get a physical NBN connection installed first. I've searched the...
View Articleno nbn for more than a week
We have had no internet or home phone since 17th May. It seems to be cycling. 5 minutes on and 5 minutes off. I can't get onto Telstra as the wait times are just crazy and we have very patchy mobile...
View Articlenbn connection
I have had NBN Fibre To The Home connected this morning. have paid for the Tier 5 Service but at the moment the speeds are terrible.Is there a period of delay before the Speed Boost kicks in our should...
View ArticleCan't Track my NBN Bundle Order
Two weeks ago I placed an online order to move my broadband service across to the NBN.I recieved the starter kit and self installed to the modem, but I am only getting ADSL speeds and the phones won't...
View ArticleStatic IP for my NBN
I have newly connected to Wireless NBn and need a static IP address how do I get this?
View ArticleDOT 4g broadband backup settings on Gateway Pro router.
I have had a Gateway Pro router installed for the NBN and am trying to get the 4G mobile backup device working. I have looked for the router settings on the Telstra website, but the only thing I could...
View ArticleI'm locked out from logging into a tp799 modem
Somehow I cannot login to the new modem I received from Telstra today. After I made some changes I cannot get back into the modem.Can someone help with factory reset or default user name and password....
View ArticleI'm locked out from logging into a tp799 modem
Somehow I cannot login to the new modem I received from Telstra today. After I made some changes I cannot get back into the modem.Can someone help with factory reset or default user name and password....
View ArticleNBN goes out at night time
Over the last few weeks my NBN drops out in the early hours of the morning. Usually from midnight up to 7am. Its works fine during the day but at night the NBN disconnects. It was really bad when the...
View ArticleWiFi speeds
HI Guys,Newbie so be gentle Using Ookla Speed test my current Telstra WiFi speeds using outside aerial (two cable modle) and Advanced 11 modem are as follows.53.53 Mb/s Download and 41.36 Mb/s upload.I...
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