Connection date gone and went. Telstra blames NBN. Apparently they didnt have...
Connection date gone and went. Telstra blames NBN. Apparently they didnt have order. How can this be?now another 8 days till can connect. sales you speak to soemone in Oz. Issues go overseas. Very poor...
View ArticleSagemcom F@ST 5355 USB Printer
Hi, just got a Sagemcom F@ST 5355 Gateway for the NBN and want to connect a Printer to the USB to share on my home network. How do you do it? Can't find any information anywhere. No Manuals, no...
View Articlefinding details of a data spike
We had a massive data usage spike in one day of 171Gb. We have a 200Gb monthly limit and use on average 50Gb for the month. We seldom stream TV so would like to investigate this once only spike. Is...
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Previous Data Usage
The arrows to the left and right on the data usage graph on MY Account page appear disabled. Have these links been turned ofF
View ArticleQuestion about NBN
Hi, I'm a Telstra customer and I have recently found out that construction of the NBN has commenced in my area. I don't know the date when I can connect to the network.. but is there a way to find that...
View ArticleDNS Error with New NBN service
Hi all, i have just had the NBN installed at my place and ever since it was activated i have been unable to access australian and international sites such as qantas, dan murphys and american airlines...
View ArticleCall diverts
Hello all,I recently connected to NBN with digital technology(whatever that means)and i have 2 lines coming in. Since connecting to NBN my phone will only ring 4 rings before automatically going to...
View ArticleNBN Availability
Can anyone explain what the following message means. It came from the NBNCo site when I checked my address.? "The nbn™ network is available in your area. Additional work is still required in order to...
View ArticleHFC/Cable on The NBN
Hi everyone I am in an area where the NBN will be rolled out via HFC next month and had a few questions regarding my upgrade from my current ADSL service to HFC. First is am I able to move to Telstra...
View Articleonline shop not working when trying to purchase nbn bundle
Hi, I've been trying to buy an NBN bundle from the online shop. My area, Devonport TAS, and just become ready for service. I select the bundle I want and proceed to enter the customised options, then...
View ArticleT-voice app not registering with gateway
In the past I have successfully set up the T-Voice app with my gateway. Some time ago I deleted the app and now that I have reinstalled it I can't connect to the gateway with the app.
View Articlevery poor nbn speed soon after fantastic speeds.
Hi all, I'd really appreciate some help here. I will paint a picture of the scenario to try and show my issue: - I recently switched to NBN service, a few days ago in fact.- Upon speaking to the...
View Articlechoosing nbn speed
Have nbn available for our house. Finally :-) I want 100/40 and are happy to pay for it, but I want to get what I am paying for. Not much point paying for 100/40 if I can only get 12/1 due to the...
View ArticleSAGEMCOM F@ST 5535 problems
Hi, I have a telstra smart comunity service (Velocity) with fibre to the house. I have my previouse modem connected and all worked well. Telstra posted the new Segem F@st 5535 and said I should just...
View Articlenbn message bank
Hi can you please let me have the pin number as my message bank is not recognising the old pin number since we got nbn connected . Thanks
View ArticleNBN saga: my journey starts...
Week 1: my name is dy1an and this is my NBN story So many months ago I got excited as the NBN roll-out started in my town (3CAS) (FTTN) live date 28/10/26as the months shortened to weeks I decided it...
View ArticleEmail access
I CAN'T LOG ON TO GET MY EMAILS - SOMETIMES IT SAYS 403 FORBIDDEN OTHER TIMES IT JUST DOES NOTHING. ANY IDEAS?
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FTTP Gateway set up problems
I took a photo of my NTD device into a Telstra store, was sold a Telstra Gateway for FTTP, waited 2 weeks for it to be delivered, another week for them to realize that it had been delivered, and now I...
View ArticleWhat needs to be done to change NBN router
HiWe have a DEVG2020 Telstra Supplied Modem with a bigpond plan and would like to change the hardware.I assume it is bound to the MAC Address of the device as it is not using PPoE authincation. Do we...
View ArticleNBN speed drop off
For FTTN what's the average speed loss after a distance of 300m. 20% ? 40% ? don't worry about the other factors that vairy greatly.
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