Why doesn't Telstra support VPN
I recently was sent a new NBN modem by telstra as the old one was having issues. The new one was free of charge as I have only been back with Telstra a short time. With my old modem I could use a basic...
View ArticleAsus RT-AC68U router and telephone services
Hi I recently swapped over to a Asus RT-AC68U as the default telstra modems wifi wasnt working as intended but I didnt know this router didnt have a phone line, is there anyway I can get my phone line...
View ArticleNBN HFC Third Party Modem
Hi all, I just organised to have move from Telstra Cable over to Telstra NBN and know that I will be getting NBN HFC. I understand that the true connection will be via tha ARRIS NBN modem that will be...
View ArticleUpdate to Windows 8.1 from Vista with NBN
Just installed the Telstra Gateway Max device. My phones are working and so is my lap top, however the PC using Windows Vista cannot find the connection. Any suggestions?
View ArticleAbsolutely Pathetic - Wrong Modem, Missed Appointment
So I ordered NBN (FTTN) a few weeks ago. Date of January 12th was given. It never happened, so I just called and was told basically they didn't have the manpower. A new date of 31st January has now...
View ArticleWaited all day for NBN technician - nobody came during appointment hours
This is hopeless. I took a day off work as my NBN connection was supposed to be between 7.00 am and 2.00 pm. It's now just after 2.30 pm and still nobody has comeWhats the point of having an...
View ArticleNBN to new house
How do I get NBN connected to new unit, other places in street have fibre to houses. My problem started when I discovered the developer was ment to contact NBN to instigate connection which they never...
View ArticleHow To Troubleshoot NBN Issues
I THOUGHT THAT BY HAVING NBN INSTALLED MY COMPUTER WOULD BE FASTER AND NOT DROP OUT. HOWEVER, SINCE I HAVE HAD IT, MY COMPUTER IS SO BLOODY SLOW, IT'S LIKE HAVING DIAL UP AGAIN. CAN ANYONE PLEASE...
View ArticleNBN speed
I changed over from ADSL2+ last week, expecting to see a significant speed increase. I was getting about 16mbps on ADSL but on NBN the speed has only gone up to around 17Mbps . Considering all my...
View ArticleNBN Usage Meter
Recently connected to the NBN after being an ADSL user with telstra. Up until the connection to the NBN, I was able to access a data usage meter via the telstra app for my home internet, showing how...
View ArticleCan't stream movies on NBN
So The day before i got NBN I was streaming some movies yea yea the next day well Got NBN had some problems setting it up so Didn't have any internet for a week pretty much then when we FInaly got...
View ArticleInternet constantly dropping out
Internet drops out daily 4-5 times 5 to 10 minutes i talked to the technical department and they sent new modemgateway max 2 and was good for one day then the problem continues..when connection drops...
View ArticleNBN Sky Muster Satellite
My Ipad and desktop computers all accept email through Skymuster via IP Star but can't reply to emails or send emails. I keep getting messages that I have the wrong address or the user name/passord for...
View ArticleNBN White Telstra Modem Access?
How do I connect to my Telstra modem so I can set up resitrictions for my children? eg at 9:00pm their wifi goes off on all their devices.
View ArticleNBN - Landline not working
I installed my new Sagemcom F@st 5355 gateway yesterday following the instructions on the "Quick Start Guide". I now only have one landline phone working and that is an extension line in my home office...
View ArticleT-Voice App not receiving calls
I have an issue with my T-Voice application. NBN was connected on 3rd December (FTTN). T-Voice app downloaded onto my iPhone 7. Outbound calls all Ok, Inbound calls can be received only once, then the...
View Articlenbn backup power supply
All the information about NBN from Telstra shows a separate power supply box, with back-up battery, as well as the connection box. After installation of the connection box powered directly from the...
View ArticleJust switched over to FTTN & only seeing a 7Mbps increase. What's wrong??...
I'm even paying for the super fast speed boost & I'm not really happy to only see this small increase.. My upload speed has tripled to 4.2Mbps but my download speed has only gone up to 22Mbps.. So...
View ArticleNBN speed upgrade for fixed wireless online?
Hey, so i currently have speeds of 25/5 mbps and would like to upgrade the speed to 50/20 mbps is it possible to do so online? if so how do i do it? thanks.
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