Clik here to view.
Public IP from wrong location?
Hey! I've noticed lately that Telstra has this habit of re-routing my internet with a Public IP from NT when Im in SA. It messes with my online gaming in games like Call of Duty because it thinks Im in...
View ArticleWhy Doesnt Telstra Put NO NBN HELP front and centre?
I just went through a 'crowd support' chat session then through the hoops at Telstra Team 24x7 support, promised the world from the beginning, answering questions, making choices, giving information,...
View ArticleOur Telstra NBN supplied handset keeps beeping at about 1 second intervals.....
Why does our handset keep beeping? It's not a beep really but you know? About one second intervals. A sort of 'bubble up' sound. What's going on and what do I do?
View ArticleMust your landline be connected when you connected to Fixed Wireless?
Is it a requirement that your landline be disconnected when connecting to fixed wireless? I've heard conflicting opinions on this and I'd like to get a definite and official answer. If not, how long do...
View ArticleSupply ATA Setup Details to Customers
Hi All, and specifically Telstra representatives.Can you please supply us with the setup credentials to allow us to use our own hardware (ATA's) to connect our home phones.Any and all of the devices...
View ArticleCustom F@st 5355 Static DNS server settings don't show in Gateway Settings...
Hello, I have changed my primary and secondary DNS servers via Static DNS Server Configuration settings, but when I look at the Gateway Settings device info page, it still shows Telstra's DNS servers?...
View ArticleTelstra HFC NBN static IP Adresses
Hi AllAre Static IP addresses available on the nbn HFC network.I've been told my area has been converted to HFC and that the copper will be turned off.So what happens to my business grade Adsl2 managed...
View ArticleNBN Fixed wireles
Has anyone got any information about the NBN Fixed wireless tower being alledgedly constructed in Wonga Wallen in the Gold Coast Hinterland ? I believe it's somewhere near Tarata road. I'm totalyy fed...
View ArticleNBN availability..
I have been transferred to the nbn network on the 18/11/16 since then I have no phone and internet ,numerous phone calls and trouble shooting all completed at my cost on a mobile phone,I have now been...
View ArticleHigh Usage
I have uploaded 150B in 5 days and only downloaded 80.5GB. My internet speed is 35/10 and I haven't been using it much. No one has my WiFi password and i havent used my PS4 in months. What is going on?
View ArticleTelstra NBN Services in NSW - Update (29/11/2016)
Some Telstra customers in NSW may have experienced issues with their NBN service since 25/11/2016. Specifically, customers may have been unable to receive calls or they may have experienced slow data...
View ArticleWi-Fi issues with Sonos system
I have installed nbn and now my sonos and my boss speakers keep dropping out any ideas?
View ArticlePinterest not showing pictures for Telstra users
For a little over a week, images on the social media site Pinterest are refusing to load. The coloured boxes around the images show where the images *should* be but no pics. If I try to do a "view...
View ArticlePinterest not showing pictures for Telstra users
Merged with existing thread, please refer herehttps://crowdsupport.telstra.com.au/t5/General-Internet/Pinterest-not-showing-pictures-for-Telstra-users/td-p/628374
View ArticleNBN issue - can't get a response from tech support or complaints
I really need some advice on getting a response from complaints. Every couple of days for the past 2 weeks, I've called 1800 135 646 and then entered the pin number I was given for my case manager....
View ArticleSagemcom NBN Modem
Hello Can anybody advise me with the Moden i received today for NBN sticker say Wi-Fi Name (2.4 Ghz) under neath that it says Wi-Fi Name (5Ghz).When I set the Modem up will it set the 2.4 or 5Ghz...
View ArticleHave an ADSL2 line filter ..is it an issue for NBN connection
Just had my back to base alarm converted to 3G mobile signal output with ADT so that is one issue sorted for NBN converstion from ADSL2. I have a line filter installed by Telstra 7 yrs ago for ADSL for...
View ArticleTrouble Connecting to WDTV live to Network
Today we were connected to Telsta NBN, we hnow have Telstra Gateway Max 2. Im trying to connect our WDTV Live to our PC wirelessly.Ive been able to connect to Wifi, but peviously when I tried...
View ArticleUnable to send email
After being with Telstra NBN for approx one month, I am suddenly unable to send or receive emails on my netspace email account on my PC when in outlook or my Ipad when connected to the Telstra NBN...
View Article