Security Class 12
My locality is now NBN-ready. Under the NBN tracker, it listed my premises as being Security Class 12. In the summary details page, other premises are listed as Security Class 13. Would someone be able...
View ArticleUnusually high data usage on broadband
Since our December billing period, we have had a problem with data usage, having used approx 140gb for 1 month period, some days up to 8gb. our plan is 50gb per month and having had broadband for over...
View ArticleNBN installation failed and my previous cable service has been disconnected
How can I get my internet service restored? We had an appointment on 25 Jan to have our cable connected converted over to the NBN.When the appointment was made, I advised Telstra that we had a Telstra...
View ArticleNBN delay
I was given a NBN switch over date 19/1 then a week later Foxtel was installed at home on telstras entertainment package then find out they never connected me to NBN because there was 'technical Issues...
View ArticleGateway Max 2
Hi AllI've contacted support 3 times over this and no one can actually tell me anything...So here we go.Went on live chat, had an enquiry regarding changing the Primary and secondary DNS on the modem....
View ArticleTerrible Experience with NBN HFC
Back in mid December I signed up with Telstra NBN HFC moving from Telstra Cable. I've had the worst experience ever by far dealing with constant drop outs and incompetence by Telstra customer support....
View ArticleNBN Speed
Why am I not getting the speed that Ian paying for on the nbn network. MY Connection: Super Fast - NBN FTTN Technology TypeI am only getting 27 Mbps when I am paying for 100 Mbps.
View ArticleNBN
Dear, Had an appointment with NBN technician, today between 8am-12am. Got cancelled at 9am. Awkward, unhappy & not impressed. Henk
View ArticleRouter Not Responding
I have a static IP. 101.167.174.244 Last week it was working fine with my IIS. That URL together with the forwarded port number: 5599 would display my index.html page from the Inetpub folders....
View ArticleNbn router not connecting
My new nbn router won't connect online, only showing a blue light on start up.
View ArticleWi-fi nbn
We have just had the nbn wi-fi put in our house , the aerial on the roof and box inside the house. The tech tested the direction for the areial and done a test thru the system and returned a good...
View Articleasking questions of telstra by email
I just had a typical unhappy experience on the phone with Telstra 'support'. As we got started I asked this woman if she knew what a static IP was. She ignored that while she went through he...
View ArticleAppalling Experience With FTTN Today
So I had FTTN switched on today. 3 weeks after my first appointment wasn't done, with no reason given. I was previously on a Telstra tophat with 20MB ADSL2 sync. I connected up FTTN modem today, and I...
View ArticleNBN
I have just connected to the NBN and though I've paid for "speed boost" I am only getting a maximum of 32 Mbps download speed and 8 up.I contacted Telstra and was told it can take up to 24 hours for...
View ArticleNBN Usage Meter
now I am on nbn I have lost my usage meter how can I tell what I have used and what I have left???
View Articlefixed / static ip address on nbn?
I'm getting locked out of sites that I normally ssh into. Is a fixed IP address possible on the Home NBN?Thanks
View ArticleSlow speed report
Hi Postcode 3764 on 100/40 and have plenty of quota left.When installed (early Jan) was getting 80-90Mbps down and 30-40Mbps up based on http://www.speedtest.net/ Tonight, it was running at 2Mbps down...
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