Internet Service (NBN FTTN) drops out EVERYTIME it rains?
Hi all, just looking for some insight into this issue as it has been plagueing my household for several months now and am looking to have it resolved. I live on the Central Coast and where I am was one...
View ArticleCant find match address for new apartment
Recently move to new apartment, and decide to get telstra nbn, but cant find match address, but this address is usable for optus and tpg etc...,so hope u guys can update my address otl <image...
View ArticleUSB File Sharing
Hi All, I recently upgraded to NBN and recieved a white Telstra Gateway Max (Hardware Version: FAST5355-A). I have been trying to use a 500GB portable hard drive connected to the USB port in the rear....
View ArticleNBN and home phone
I am currently on Telstra internet using HFC (cable) and very happy with the service and speeds. Today I received a letter announcing the pending arrival of NBN and advising "you will eventually need...
View Article"additional work required"
When I search my address on NBNCo website I get "Congratulations, the NBN is available in your area, but additional work is required to connect your address". Does anyone know what this means? Now to...
View ArticleNBN drop outs during the evenings
Hi there, Been with telstra for a long while, I've just recently moved from Telstra Cable to NBN and I'm getting drop out issues. I'm connected via ethernet cable to a microtik router to the NBN box,...
View ArticleNBN on HFC and IPv6
I have had NBN on HFC for the past 3 weeks, and apart from the 3 complete outages and slow speeeds, IPv6 has been very unreliable. The issues that I am having with IPv6 are: - the delegated /56 prefix...
View ArticleComplaint Cable to NBN transition
Hi, I need some help or advice on what to do here. My area recently got the NBN and have ordered one of the plans. Telstra has basically disconnected my cable connect way to early it seems, and I have...
View ArticleNBN issues
Hi there NBN experts! Since connecting to the NBN...whether I wanted to or not, I have experienced regular internet and phone disconnections. Resetting the modem seems to fix the problem but I'm...
View Articlechanging from mobile broadband to NBN
Hi I currently have mobile broadband which is quite good but limited data available max is 25. I was wanting to change to the NBN so i can use netflix etc. What would the cost to change be, is it worth...
View ArticleNBN Modems
I have just been connected to the NBN from ADSL 2+. Telstra sent me another modem before being changed over to the NBN; I had purchased a Telstra MAX 2 in January, and was told by Telstra when I...
View ArticleNo dial tone in home phone and red light on "phone" indicator on white NBN modem
I have been connected to the NBN for 2 weeks - everything working satisfactorily. Yesterday, my home phone dial tone changed to a low hum and now I cannot make or receive landline calls. There is an...
View ArticleReceived email from NBNCo saying Fast broadband is available at your address
Hi, I recently received an email from NBNCo saying "Fast broadband is available at your address" I'd like to switch to Telstra for nbn, I have few questions: 1. I want to know will I receive an...
View ArticleNBN
I have 2 computers (1 for me and 1 for my wife) working on ADSL with different emails. I'm not sure how to connect them both on the NBN network so that they are still seperate identities. Any help...
View ArticleWhen is the NBN going to be working at the correct and PROMISED speeds.
Anyone have any idea to when or if the NBN is ever going to work the way we were promised. I have had it 10 days. Firstly told if i paid for the speed boost I would get 50 down and 20 up. Best I get...
View ArticleNBN slows down
In September 2016 NBN speed was 22mbs-23mbs. Now very lucky if it gets to 16mbs - slower than my old ADSL2. Do I leave Telstra and find someone else?
View ArticleNBN omissions from roll-out documentation
We have just had NBN installed by Telstra (14/3/2017). It was a conversion to Hybrid Fibre Cable (HFC) from a cable installation. Everything went well. In fact, so well that all the hard work to...
View ArticleNbn superfast speed boost 100/2
I have nbn fttp and have superfast speed boost. Yet my uploads are only at 2Mbps. It used to be 100Mbps / 40Mbps.But now in plan details it says 100 Mbps / 2Mbps.If i do a speedtest i get 94Mbps down /...
View ArticleReally slow peak hours speeds on a NBN 100/40
I've been having peak hour problems on my 100/40 NBN for the last 2 weeks.On non-peak i get 80~/30~ which for me is acceptable.. But in the hours between 6pm-11pm, it gets really horrible averaging at...
View ArticleHow long do people take to connect to NBN after installation?
Hi I'm Zhijun. My NBN order placed on 2nd of March,2017. The technician came and installed the gateway on 16th of March, and NBN is still not working. I called both Telstra and NBN team about it and...
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