NBN Disconnecting Every hour
I just recently connected to NBN with new modem Sagemcom PACK F@st 5355 Telstra VBSL 9. Until yesterday morning all is good, now I get disconnected with the internet connection exactly one hour after I...
View ArticleTelstra t-voice 502 handset
Telstra t-voice 502 handset I purchased 2 t-voice 502 handsets from Telstra for use on the NBN. When I installed, they both keep displaying: "operation failed", they beep, then that disappears and...
View ArticleNo internet 4870 since Saturday
Hi we have installed the Telstra NBN starter kit FTTN red light is still on Telstra gateway modem since Saturday morning just after that we received an email to say our connection is up and running....
View ArticleHelp
I have just set up nbn modem all cables plugged into matching spots. All lights working and internet working, my land line phone is telling me to check phone line and no dial tone.??
View ArticleBack of house team - are you there?
For the last 2 weeks since being connected to the nbn I have experienced regular drop outs ( service drop outs ). Originally approx 30 per day ( at least ). Now about 20 a day ( it could be more ). I...
View ArticleTelstra service
Why don't you have fault support in Australia where it is needed not in the Phillipines, a million miles away. I need to talk to someone who can help me in AUSTRALIA - someone on the ground. I feel...
View ArticleCan Uni-V port and Gateway VoIP be used simultaneously on NBN service?
We are registered for Priority Assistance and our NBN connection is FTTP. We have just had our NBN Connection Box and Battery Back-Up installed by the NBN tech. The Telstra tech will carry out a...
View ArticleNBN Max 2 setup can't see my printer or other computer
Hi,I have just installed NBN FTTP Max 2 Modem and can't print to my printer.My main computer is cable connected to the modem and only sees the 5G network name.I don't have a wifi connection on the...
View ArticleNBN
Has anyone had a bad experience with being given conflicting information by Telstra in regards to the NBN. I was convinced in a recorded call that if I switched to NBN and signed a 2 year contract even...
View Articlenbn installation
hi, so today was my installation day and I was expressly told by a customer person by email that I did not have to be at home when nbn was being turned on. So what happens, I get a call asking what...
View Articleavailability
looking to connect to nbn in kyneton (3444) and it (nbn co) says it is available to order from providers, however no providers says its ready. so how long between NBN co being ready and someone...
View ArticleNBN eratic
Ever since Thursday, 24 November the internet has either dropped out or slowed down or freezing. I have tried the usual turn off and on and left it for a time before turning. It works fine for a short...
View ArticleBigpond superfast speed boost not delivering as promised
Paid for 100mbps but only getting about 22mbps. Can anyone help?
View Articleno handsets available
has anyone had problems getting a compatable nbn wireless handset
View Articlewhy is my speed boost inactive for 100mbps / 40mbps
Iam paying for 100mbps / 40 mbps for around 4 months. On my bill it says superfast broadband but in my account its says fast and the speed boost is inactive. i was also told i be able to change this at...
View ArticleIs this nightmare ever going to end
Our NBN service drops out, slows, stalls and is very unreliable. We now have the new IMAP emails and it just does not work! we loose emails, they dont get sent, we find them in drafts all the time,...
View ArticleSlow NBN
I have been dealing with Telstra for over 4 weeks about my NBN. I have had a case manager and now another one after I complained to the ombudsman.One of the problems is they never ring back. Then they...
View Articleswitch back to ADSL
HI Can someone tell me if I can switch back to ADSL from NBN. cheers
View ArticleHey Dank - how about having a go and help people?
You're the community manager. Do something !
View ArticleNBN
Hello, My internet drops out every year at the same time and i have to go through a multi day process to get it fixed.i am 7.5 km away from the xchange and i get speeds of >5mbits/s, as i...
View Article